Letterbench › Templates › Failed payment (dunning) email template
Failed payment (dunning) email template
Warning callout, amount and retry date, and an update-payment button.
BillingPaid kit
Subject and preheader
| Subject | Action needed: your payment didn't go through |
|---|---|
| Preheader | Update your payment details to keep your {{plan_name}} plan active. |
Variables
{{amount}} {{billing_url}} {{company_address}} {{logo_url}} {{plan_name}} {{product_name}} {{retry_date}} {{support_email}}
Handlebars names; the React Email edition uses the same names in camelCase as typed props.
What's in it
Warning callout, amount and retry date, and an update-payment button. Blocks: callout, button, footnote. Plain-text version and dark mode included, in MJML + Handlebars and React Email.
This template is in the paid kit (from £29). The free Lite has welcome, verify email and password reset.
Tested
Size under Gmail's 102 KB clip limit, alt text, lang, preheader, links, every variable resolved, no 375px overflow, WCAG AA contrast in light and dark mode. Rendered in headless Chrome; not tested in Outlook desktop, the Gmail apps or Apple Mail.
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